Too many businesses purchase insurance and stop there, assuming that their policies will work as advertised when a claim must be filed. In truth, buying the right insurance coverage is just the first step in using an insurance portfolio to obtain coverage for a company's losses and liabilities.
When it comes time to claim coverage under a policy, insurance companies often look for ways to delay and avoid payment. This delay often comes at a time when a policyholder has suffered a loss and is in financial need. Insurance companies are particularly adept and well practiced at delay tactics and avoiding some or all of their payment obligations.
The following steps are designed to help policyholders forestall or surmount these tactics.