Insurance Broker Liability To Policyholders For Denied Claims: Emerging Issues and Legal Implications

A broker's duty generally has been somewhat limited to serving as an independent intermediary to assist clients with securing certain insurance coverage requested by the client.  As corporate insurance programs grow in complexity, however, brokers have taken on more specialized roles providing risk management services.  Accordingly, the nature and scope of a broker's duties can be at issue when an insurer denies a claim, and the policyholder looks to its broker for coverage shortfalls.