Reading the Tea Leaves -- Ensuring the Fruitful Mediation of Disputed Claims

2019 RIMS National Conference

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DATE: Tuesday, April 30, 2019

TIME: 1:15 PM - 2:45 PM

VENUE: Boston Convention & Exhibition Center, 415 Summer Street, Boston, MA

Disputed insurance claims are increasingly resolved by mediation.  Mediation is a non-binding process involving a neutral who guides the parties to a negotiated resolution.  Unlike arbitration or traditional litigation, mediation offers the parties an opportunity to create their own solutions in an informal and collaborative environment.  This highly interactive session, involving a mock mediation, is designed to help risk managers understand the mediation of disputes involving professional services.  Through the use of a simulated mediation and active audience participation, the “parties” and the mediators will work together in an attempt to resolve a hypothetical claim.  Panelists will present a number of roadblocks that are often encountered in the mediation of insurance-related matters, and offer practical solutions for risk managers to utilize. Risk managers will come away from the session with an understanding of mediation, mediators, the advantages and disadvantages of mediation, as well as a primer on mediation strategy.  Helping to facilitate the session, the panel will consist of a risk manager, coverage counsel, and professional mediators with insurance backgrounds.

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